Privacy Policy

Your privacy is important to us. Learn how we protect your personal information.

Last updated: January 2, 2025

Our Commitment to Privacy

At Karimnagar Loans, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name, address, phone number, and email address
  • Date of birth and age
  • Employment information and income details
  • Bank account information
  • Identity documents (Aadhaar, PAN, Passport, etc.)
  • Credit history and financial information

Financial Information

  • Income statements and salary slips
  • Bank statements and transaction history
  • Tax returns and financial documents
  • Property documents and asset information
  • Loan requirements and preferences

Technical Information

  • IP address and browser information
  • Device information and operating system
  • Website usage patterns and preferences
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

Loan Services

  • • Process loan applications
  • • Assess creditworthiness
  • • Match you with suitable lenders
  • • Facilitate loan approval process

Communication

  • • Send loan updates and notifications
  • • Respond to your inquiries
  • • Provide customer support
  • • Share relevant loan offers

Legal Compliance

  • • Comply with regulatory requirements
  • • Prevent fraud and identity theft
  • • Maintain transaction records
  • • Report to authorities when required

Service Improvement

  • • Analyze website usage patterns
  • • Improve our services
  • • Develop new loan products
  • • Enhance user experience

3. How We Share Your Information

With Lending Partners

We share your information with banks, NBFCs, and other financial institutions solely for loan processing purposes. All partners are bound by strict confidentiality agreements.

We may share information with:

  • Partner Banks and NBFCs: For loan application processing and approval
  • Credit Bureaus: For credit score verification and reporting
  • Verification Agencies: For document and employment verification
  • Legal Authorities: When required by law or court orders
  • Service Providers: Third-party vendors who assist in our operations

We DO NOT:

  • • Sell your personal information to third parties
  • • Share information for marketing purposes without consent
  • • Provide information to unauthorized parties
  • • Use your information for purposes other than stated

4. Data Security Measures

We implement comprehensive security measures to protect your personal information:

Encryption

All data is encrypted during transmission and storage

Access Control

Restricted access to authorized personnel only

Secure Servers

Data stored on secure, monitored servers

Additional Security Measures:

  • Regular security audits and assessments
  • Employee training on data protection
  • Secure document handling procedures
  • Regular backup and disaster recovery plans
  • Multi-factor authentication for internal systems

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

  • • Request copies of your personal data
  • • Update or correct inaccurate information
  • • Request details about data usage

Data Portability

  • • Request data in a portable format
  • • Transfer data to another service provider
  • • Receive structured data exports

Communication Preferences

  • • Opt-out of marketing communications
  • • Choose communication channels
  • • Set frequency preferences

Data Deletion

  • • Request deletion of personal data
  • • Subject to legal retention requirements
  • • Anonymization of retained data

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

Types of Cookies We Use:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used for relevant advertising (with consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Active Applications: Throughout the loan application process
  • Approved Loans: For the duration of the loan term plus 7 years
  • Rejected Applications: Up to 2 years for potential future applications
  • Marketing Data: Until you opt-out or withdraw consent
  • Legal Requirements: As required by applicable laws and regulations

After the retention period, we securely delete or anonymize your personal information.

8. Children's Privacy

Our services are intended for adults (18 years and older). We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications for significant changes
  • Providing notice through our services

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@cgclt.com
Phone: +91 9966044344
Address: 1st Floor, Above Airtel Store, IB Chowrastha, Karimnagar, Telangana - 505001

Data Protection Officer

For specific privacy concerns or data protection requests, you may also contact our Data Protection Officer at: dpo@cgclt.com